Senior Project Manager

The ZCS Senior Project Manager will lead and manage one or more specific implementation projects, often with complex multi-workstream delivery and transformative customer change.

This will include the responsibility for the customer relationship, project plans, objectives, deliverables and milestones, risks and issues, status reporting and governance and the budget and P&L for medium-large (often £300k+) projects and commercial margin of the delivery.

This role will work closely with the ZCS Engagement Director, Implementation Consultants, Test Managers/Leads, Service Readiness and Zellis Product & Technology colleagues, and will partner with customer Project, and Test managers to achieve the relevant delivery milestones on time, at the highest level of quality and on budget.  

This role will also involve interfacing with Customer and Zellis Exec to present the ongoing status, risks and issues on projects under their governance, and support our continuous improvement initiatives to take lessons learned and feed them back into our ZCS programme and project methodology.

• Experience leading on medium-large scale Implementation, software, advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 EE’s and £300k budgets)
  
• Managing & owning project KPIs, objectives, financial measures, planning, resourcing, deliverables, change controls and successful outcomes with internal and customer stakeholders (including C-Suite level with Engagement Director support)
  
• Acting as project lead across complex projects, including over multiple workstreams (cross customer, third party and internal cross functional
  
• Planning, scheduling and delivering work for self and others to meet given objectives, outcomes and KPIs; monitors self and others against agreed delivery timelines
  
• Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes)
  
• Significant Influence within areas of multi-specialism (internally & with customers)
  
• Partners, consults and facilitates appropriate collaboration between stakeholders (internally and externally)
  
• Follows an expert approach to identifying and resolving highly complex risks and issues
  
• Anticipates and raises business or reputationally impacting risks and issues to enable them to be mitigated
  
• Defines problem statements and completes root cause analysis for risks and issues
  
• Act as a point of escalation, managing difficult conversations
  
• Follows set development path for their role/multi-specialism
  
• Takes the initiative to develop skills and knowledge by identifying appropriate development opportunities
  
• Maintains an awareness of developing practices and their application and takes responsibility for driving own development.
  
• Contributes to the development of others 
  
• Experience working in the HR & Payroll software, financial technology/services or outsourcing industry (preferred)
  

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

• A competitive base salary plus cash car allowance.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.