Senior Internal Communications Business Partner

As the Senior Internal Communications Business Partner for the Zellis Operating Company (OpCo), you'll play a pivotal role in shaping, delivering, and embedding communications that help colleagues understand our strategy, navigate change, and feel connected to our culture. This role balances hands-on, day-to-day delivery for the OpCo with forward-looking strategic planning. It also provides an important connective link to Group Internal Communications, including direct support for CEO communications and Group-wide messaging. You will ensure OpCo and Group narratives are aligned, consistent, and clearly understood across all audiences.

 You'll lead the development and delivery of an insight-led, colleague-focused communications plan for the Zellis OpCo. This includes translating strategic priorities into compelling communication moments that resonate with segmented audiences. Your work will span business-as-usual content, major change programmes, and leadership communications, ensuring clarity, confidence, and alignment across the organisation. With regular exposure to senior leadership, including the CEO, you'll help shape how the organisation connects with its people and strengthens its evolving culture.

• Defining and owning the Zellis OpCo communications strategy, narrative, roadmap, and plan – ensuring clear alignment with the wider Zellis Group strategy.
• Translating key programme and transformation goals into communication deliverables that reduce resistance, drive understanding, and support adoption of new ways of working.
• Leading hands-on creation of high‑quality content including events materials, roadshows, newsletters, blogs, OpCo updates, and intranet content.
• Providing structured, timely support to Group Communications, including coordinating and producing CEO communications, leadership messages, and enterprise-wide campaigns.
• Collaborating with the Zellis Marketing team to ensure brand alignment and appropriately amplifying external brand activity internally.
• Tracking, measuring, and reporting communications effectiveness, adjusting approaches based on colleague insight and stakeholder feedback.
• Acting as a strategic advisor and coach to leaders across the OpCo, helping them communicate clearly and confidently.
• Working in partnership with Learning & Development to ensure communications and learning interventions are aligned for major change initiatives.
• Sharing OpCo stories, successes, and best practice with the Group Internal Communications team to support visibility and cross-business learning.
• Supporting in‑person events and roadshows across the UK, Ireland, and India (typically twice a year). 

• Demonstrable experience at Business Partner level in an internal communications, colleague engagement, or related role.
• Proven experience designing and delivering communications for complex transformation or change programmes.
• Experience working across geographies, ideally including the UK, Ireland, and India.
• Exceptional writing and editing skills, with the ability to distil complex information into clear, compelling messages.
• Strong presentation skills and confidence engaging with senior leaders, including the CEO.
• High competence in content creation across digital and in‑person channels.
• Self‑motivated, proactive, and accountable, with the ability to work constructively and challenge when needed.
• Strong project and time management skills, able to balance multiple priorities in a fast‑moving environment.
• Ability to work cross‑functionally, influence stakeholders, and coach leaders to communicate effectively.
• A creative thinker with a strategic mindset and a practical, hands‑on approach.

At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

• A competitive base salary.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.