Customer Support Advisor

• You will have experience of working with applications.
• You have previously worked with SaaS products.
• You are an analytical thinker with an innovative approach to problem solving.
• You can work to deadlines with appropriate prioritisation.
• You can take ownership of decision making when required.
• You are comfortable working with others, building effective working relationships with clients and colleagues.
• You have excellent communication skills, both written and verbal.
•  You embrace change as technology, products and services evolve.

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. 

Here’s what you’ll gain if you join our team: 

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.