About the Role
Moorepay, part of the Zellis Group, service businesses in HR and Payroll, across the UK and Republic of Ireland. Thousands of organisations rely on our products and services to make sure their HR and Payroll needs are met.
With new investors, an ambitious growth plan, this is an exciting time to join the Moorepay team, to build a career, drive change, and help supercharge our customer support. If you love the idea of working in a customer-centric, people focused, fast-paced and data-driven role, then we want to hear from you!
In this role, you will report to the Service Delivery Director, providing support to our payroll team with payroll queries and managing workflow across a blended team. This role ensures compliance, accuracy and timeliness of payroll processes while supporting continuous improvement initiatives and managing workload distribution across the team.
This is a 12 Month FTC. You'll work on a hybrid basis, Wednesday, from our Dublin office or any other days on site as required by the business.
About You
In this role your key responsibilities will be:
- Working in a team alongside other payroll specialists managing end to end payroll processing for multiple customers ensuring compliance with ROI legislation.
- Co-ordinate and manage workload distribution and provide support to team members to meet deadlines and service level agreements.
- Act as an escalation point in the absence of the Service Delivery Director
- Train and mentor team members, identifying skill gaps and recommending development plans
- Maintain and update payroll policies, procedures and documentation
- Drive continuous improvement initiatives to enhance accuracy, efficiency and automation in payroll processes
- Support implementation of new systems, tools and new ways of working
- Process small number of payrolls and take overflow for annual leave cover / absences
- Support other teams and colleagues within out business on ROI legislation queries