Compliance, Security & Governance Specialist

Are you passionate about data, security, and helping customers feel confident in what they buy? At Moorepay, we’re looking for a Compliance, Security & Governance Specialist who can bridge the gap between technical expertise and trusted customer relationships.

This is no ordinary compliance role — it’s your chance to sit at the heart of our sales operation, shaping how we communicate our governance, risk, and security posture to clients across the UK.

This is a unique opportunity to combine your technical know-how with your people skills in a dynamic, customer-focused role. You’ll gain exposure to every part of the business — from sales and product to compliance and innovation — while playing a key part in helping customers trust and understand what makes Moorepay secure and compliant.

If you love connecting the dots between technology, governance, and people — and want to make a real impact in a fast-moving environment — we’d love to hear from you.

Key Responsibilities

• Work hand-in-hand with our Sales team to ensure customers receive clear, transparent, and accurate information about Moorepay’s governance and security practices.
• Serve as the primary contact for all security, compliance, and data-related queries during the sales cycle.
• Collaborate closely with our Product and Technical teams, turning complex security and compliance concepts into easy-to-understand insights for clients.
• Review and respond to customer compliance questionnaires — supported by our innovative AI tools to help streamline and speed up the process.
• Join customer demos alongside Sales, speaking confidently about our approach to data protection, risk management, and governance.
• Help shape how we communicate compliance, ensuring trust and transparency at every stage of the customer journey.
• Represent Moorepay and Zellis strengths in accreditations, ESG, disaster recovery, and business continuity during client interactions.
• Own and complete RFPs, ensuring responses reflect Moorepay’s robust security and compliance standards.
• Stay current with industry standards, certifications, and regulatory requirements relevant to Moorepay’s offerings.
• Proactively improve sales enablement through documentation, FAQs, and training on compliance topics.
• Champion ethical governance and sustainable practices in all sales engagements.

• Strong understanding of compliance frameworks (e.g. ISO 27001, GDPR, SOC 2) and risk management principles. 
• Experience supporting sales teams in a technical or compliance-focused capacity. 
• Proven ability to complete RFPs and security questionnaires with precision and clarity. 
• Excellent written and verbal communication skills, especially in translating technical content for non-technical audiences. 
• Familiarity with ESG principles and business continuity planning. 
• Ability to manage multiple priorities and work collaboratively across departments. 

Who you are

• A confident communicator who can explain technical concepts in a clear, customer-friendly way.
• Someone who thrives in both technical and people-facing environments — equally at ease talking to product engineers or clients.
• Conscientious, detail-oriented, and naturally curious about how data and governance shape great business relationships.
• Comfortable discussing data security, compliance frameworks, and governance best practices.
• Collaborative, approachable, and always ready to lend your expertise to help win customer confidence. 

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all. 

Here’s what you’ll gain if you join our team: 

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.  
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.