Implementation Consultant - HCM

Deliver transformative HR & Payroll solutions. Shape customer success. Advance your consultancy career.

We're looking for a driven and customer-focused Implementation Consultant to join Zellis, the UK's leading provider of HR, Payroll and People Experience solutions.

This is an exciting opportunity for an experienced consultant, implementation specialist or payroll/HCM professional who enjoys working closely with customers to deliver successful projects, solve complex challenges and make a tangible impact. You'll partner with organisations of all sizes to help them implement, configure and optimise our market-leading solutions, ensuring exceptional outcomes throughout the customer journey.

Reporting to a Managing Implementation Consultant, you'll play a key role in delivering high-quality implementation projects, providing expert guidance to customers and helping them realise the full value of their investment in Zellis solutions. No two projects are the same, giving you the opportunity to continually develop your expertise, build trusted relationships and broaden your consulting experience.

What you'll be doing

Customer Consultancy & Delivery

• Act as a trusted advisor and subject matter expert, guiding customers through implementation and adoption of Zellis solutions.
• Build strong customer relationships and promote a collaborative "One Team" approach to delivery.
• Support customers in understanding industry best practice processes and operational design.

Project Implementation

• Plan, schedule and coordinate implementation tasks across multiple customer projects.
• Produce, review and deliver implementation documentation, configuration and project deliverables.
• Collaborate with project managers, consultants and customer stakeholders to achieve key milestones.

Testing, Risk Management & Quality Assurance

• Complete testing activities to ensure solutions meet agreed requirements and acceptance criteria.
• Identify, manage and escalate risks, issues and dependencies in a timely manner.
• Support continuous improvement initiatives and contribute ideas that enhance delivery effectiveness.

What we're looking for

We're seeking a proactive and commercially minded consultant who combines strong customer engagement skills with a passion for delivering exceptional outcomes.

You'll ideally bring:

• Previous experience delivering software implementation, consultancy or managed service projects.
• Experience supporting Payroll, HCM implementations.
• Significant understanding of Payroll processing and legislation
• Excellent planning, organisation and project coordination capabilities.
• The ability to identify and resolve complex issues while managing competing priorities.
• Experience with payroll data migration, integrations or testing would be highly advantageous.

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

• A competitive base salary.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.